Pricing built around credits
One balance powers your agent's voice and chat conversations. Start with free credits, then pay as you go or pick a plan that scales with you.
One simple unit. 1,000 credits = $10, always. A typical 3-minute answered call costs about $0.33 at pay-as-you-go rates.
The same credits cover voice minutes and chat conversations across every agent.
Higher plans include more credits and lower per-unit rates.
Plans from free to 100,000 credits/mo
Start free. Top up as you go. Upgrade when volume grows.
Most owners start here and upgrade when volume grows.
For getting your first agent live.
then $49/mo
For steady call and chat volume.
then $299/mo
No overage surprises — ever. Zero balance pauses new work.
Top-ups roll over month to month.
Every plan includes the full Agent Studio — persona, Skills, knowledge, guardrails, and voice + chat. Plans differ by price, included credits, and per-unit rate.
What credits buy (rate drops as you scale)
| Usage | PAYG | Starter | Growth | Scale / Ent |
|---|---|---|---|---|
| Voice — per minute | $0.11 | $0.10 | $0.09 | $0.08 |
| Chat — per conversation | $0.25 | $0.20 | $0.16 | $0.12 |
| SMS — per message segment | $0.04 | $0.03 | $0.03 | $0.02 |
| Phone number — per month | $2.00 | $2.00 | $2.00 | $2.00 |
| Call transfer — per forwarded minute | $0.03 | $0.03 | $0.03 | $0.03 |
| Inbound toll-free traffic — per minute surcharge | +$0.02 | +$0.02 | +$0.02 | +$0.02 |
Credits round up to the next whole credit per interaction.
Call transfers are billed only while a forwarded call is connected. When your agent hands a caller to a person or another number, AI voice billing stops and the forwarded leg is $0.03 per minute on every plan. Inbound toll-free traffic adds $0.02 per minute to your plan's voice rate.
How credits work
Plan credits spend first
Included credits come with your plan, refill each billing cycle, and are spent first.
Top-ups roll over
Purchased credits — top-ups and your free signup credits — roll over month to month.
Add credits anytime
Add credits anytime (minimum $10), or turn on auto-reload to top up automatically when your balance runs low.
Forwarded minutes stay simple
Numbers are 200 credits ($2) per month. Call transfers are 3 credits ($0.03) per forwarded minute, toll-free inbound traffic adds 2 credits ($0.02) per minute, and AI voice charges stop once the handoff connects.
Zero balance pauses new work
If your balance reaches zero, your agents pause new calls and chats until you add credits or auto-reload tops you up.
Estimate your credits
Talk to sales for custom Enterprise volume.
Your estimate on Starter
Estimates use your selected plan's rates. Actual charges round up to whole credits where needed.
Hear what a credit buys
Call the live demo agent. A typical answered call runs about 3 minutes — about $0.33 at pay-as-you-go rates.
You're calling a real Flowyte agent. Standard rates apply.
FAQ
Pricing FAQ
How does Flowyte pricing work?
How much does a voice minute or chat cost?
What plans are available?
Do included credits roll over?
Is there a free trial?
Do I need a credit card to start?
Do I have to pay a monthly subscription?
What happens if I run out of credits?
How much do phone numbers and transfers cost?
See what this pricing buys
What an answering service actually costs
Two minutes on the real numbers: live staffed services, flat-rate AI, and credits-based AI priced side by side on a live calculator. At 100 three-minute calls a month, a human service runs about $9 a call while credits-based AI is about $0.33 — $35.00 all-in with the number.