# Flowyte > Flowyte is the AI agent studio for phone and chat. Describe your business and AI drafts an AI agent you shape with a persona, goals, guardrails, and Skills — then it answers calls and chats, resolves what it can (booking, lookups, FAQs, routing), and shows you exactly what data leaves your system. ## Website - Homepage: https://www.flowyte.com - Features: https://www.flowyte.com/features - Pricing: https://www.flowyte.com/pricing - Contact: https://www.flowyte.com/contact - Book Demo: https://www.flowyte.com/demo ## Solutions - AI Receptionist for Small Business: https://www.flowyte.com/ai-receptionist-for-small-business — a 24/7 AI receptionist that answers every call, books appointments, and routes callers, from $0.11 per minute with free credits and no credit card to start. - AI Answering Service: https://www.flowyte.com/ai-answering-service — an AI answering service that picks up around the clock (including after hours), resolves routine calls, and captures the rest, priced per minute instead of per month. - Virtual Receptionist: https://www.flowyte.com/virtual-receptionist — how an AI virtual receptionist compares with human virtual receptionist services on cost, availability, languages, and judgment; answers instantly 24/7 from $0.11 per minute. - After Hours Answering Service: https://www.flowyte.com/after-hours-answering-service — 24/7 after-hours call answering that books jobs on Google Calendar, captures structured messages, and warm-transfers true emergencies to your on-call person. - Bilingual Answering Service: https://www.flowyte.com/bilingual-answering-service — a bilingual and Spanish answering service that answers callers in 30+ languages on one number, with automatic language detection and mid-call code-switching (no "press 2 for Spanish") and a distinct voice per language, from $0.11 per minute with multilingual included. - Best AI Receptionist Services (2026): https://www.flowyte.com/best-ai-receptionist — an honest, criteria-first roundup of the best AI answering services for small business, with a ranked shortlist (Flowyte, Smith.ai, Ruby, Rosie, Goodcall, My AI Front Desk, Retell, Vapi, Bland, Synthflow), real pricing verified against each vendor's live page, and who each is best for. - Appointment Scheduling: https://www.flowyte.com/use-cases/appointment-scheduling — an AI agent that books, reschedules, and confirms appointments on Google Calendar during and after hours, capturing the details you need and warm-transferring the calls that need a person. ## Comparisons Honest, credit-where-it's-due comparison pages. Every competitor figure is verified against the vendor's own live pricing page (fetched July 2026); anything unpublished is written as "see their pricing page," never guessed. - AI Receptionist Cost Comparison: https://www.flowyte.com/compare/pricing — how AI receptionist pricing really works across flat-rate, human, and usage-based providers, with a worked cost formula. Flowyte is $0.11/min all-in pay-as-you-go. - Retell AI Pricing Explained: https://www.flowyte.com/compare/retell-ai-pricing — what Retell's assembled per-minute stack (infrastructure + voice + model + telephony) actually costs, and how Flowyte's all-in $0.11/min compares. - Bland AI Pricing Explained: https://www.flowyte.com/compare/bland-ai-pricing — Bland's all-in per-minute talk rate plus its tiered monthly platform fee, and how Flowyte's $0/mo entry compares. - Vapi Pricing Explained: https://www.flowyte.com/compare/vapi-pricing — what Vapi's $0.05/min hosting fee covers, the pass-through model costs it doesn't, and how Flowyte's all-in $0.11/min compares. - Retell AI Alternative: https://www.flowyte.com/compare/retell-alternative — Retell is an excellent developer platform for assembling a voice stack; Flowyte ships the whole agent studio at one all-in rate, nothing to assemble. - Vapi Alternative: https://www.flowyte.com/compare/vapi-alternative — Vapi is a powerful build-it-yourself platform; Flowyte ships the whole agent studio at one all-in rate, no provider keys to bring or pass-through bills to reconcile. - Bland Alternative: https://www.flowyte.com/compare/bland-alternative — Bland is a strong developer voice platform; Flowyte is API-first too but ships the agent studio, with no monthly platform fee. - Smith.ai Alternative: https://www.flowyte.com/compare/smith-ai-alternative — Smith.ai staffs live human receptionists; Flowyte answers with AI and warm-transfers callers to your own team, priced per minute. - Rosie Alternative: https://www.flowyte.com/compare/rosie-alternative — Rosie is a genuinely good SMB answering service with flat tiers; Flowyte bills transparent per-minute with no monthly minute caps and connects your database. - Ruby Receptionist Alternative: https://www.flowyte.com/compare/ruby-alternative — Ruby is a premium human-receptionist service; Flowyte answers with AI 24/7 at $0.11/min and warm-transfers to your own team when a caller needs a person. - Goodcall Alternative: https://www.flowyte.com/compare/goodcall-alternative — Goodcall's flat per-agent pricing suits steady volume; Flowyte bills per use with a describe-to-build studio for phone and chat. - My AI Front Desk Alternative: https://www.flowyte.com/compare/my-ai-front-desk-alternative — My AI Front Desk is a low-cost multi-channel starter; Flowyte puts voice on every plan from $0.11/min with no tier gate. - Synthflow Alternative: https://www.flowyte.com/compare/synthflow-alternative — Synthflow moved upmarket to enterprise-only annual contracts; Flowyte is self-serve and API-first, starting at $0/mo. ## Documentation Full documentation is available at: https://docs.flowyte.com ## Quick Links - Quickstart: https://docs.flowyte.com/quickstart - Voice & Languages: https://docs.flowyte.com/concepts/languages-and-voice - For AI Agents: https://docs.flowyte.com/get-started/for-ai-agents - Documentation Home: https://docs.flowyte.com ## Guides & Tutorials The Flowyte Learning Center at https://www.flowyte.com/learn publishes step-by-step tutorials with video walkthroughs: - Build an Agentic AI Phone Agent with Flowyte: https://www.flowyte.com/learn/build-agentic-ai-phone-agent-flowyte — describe your phone agent in plain English, then review, customize, test, and launch it. A no-code, step-by-step guide. - Give Your AI Phone Agent Skills with Flowyte: https://www.flowyte.com/learn/build-ai-phone-agent-skills-flowyte — add Skills so your agent can collect details, send an email or text, transfer calls, or look up records, all configured in plain English. - How to Use the Flowyte API to Build AI Phone Agents: https://www.flowyte.com/learn/use-flowyte-api-ai-phone-agents — create, configure, publish, and test an AI phone agent over the API with a scoped key, or let an AI coding agent do it for you. - How to Build an AI Voice Agent in 6 Steps: https://www.flowyte.com/learn/how-to-build-an-ai-voice-agent — build an AI voice agent in six steps: describe it, review the draft, add knowledge and Skills, test it, then publish with a pre-flight report. - What Is an AI Phone Number?: https://www.flowyte.com/learn/ai-phone-number — an AI phone number is a real phone line answered by an AI agent; how to get one for $2 a month, what calls cost at $0.11 a minute, and what it can do. - What Is IVR (Interactive Voice Response)?: https://www.flowyte.com/learn/what-is-ivr — a plain-English guide to IVR: how the automated phone menu answers and routes calls, its history, and where AI voice agents fit now. - What Is Call Screening?: https://www.flowyte.com/learn/what-is-call-screening — how human, carrier, and AI call screening work, and how AI screening qualifies and routes callers before you answer. - 15 Professional Business Voicemail Greeting Examples: https://www.flowyte.com/learn/business-voicemail-greeting-examples — 15 copy-and-paste business voicemail greeting scripts grouped by use case, plus a way to stop sending callers to voicemail at all. - Connect Your AI Agent to Your Database: https://www.flowyte.com/learn/connect-ai-agent-to-your-database — connect your own Postgres or MySQL and the agent answers from your live records on a call — order status, balances, appointments — using a least-privilege user, scoped tables, and frozen, approved queries. No code. ## How Flowyte works Flowyte is an agent you author, mostly by describing it — not a canvas you wire by hand. 1. **Describe your business.** AI drafts the agent's persona, goals, opening line, and guardrails. 2. **Shape it in plain English.** Edit anything by asking — "add Spanish," "never quote prices," "sound warmer." 3. **Give it Skills.** Add booking, lookups, FAQ answers, transfers, and notifications with guided forms — and see exactly what caller data each Skill sends out. 4. **Connect and publish.** Connect Google Calendar and Google Sheets, choose voice and/or chat, then publish a versioned agent that goes live on your number. ## Capabilities - **AI agents** — one agent with a shared persona, goals, never-do guardrails, greeting, and tone. - **Skills with guided forms** — booking, record lookups, transfers, email, knowledge answers, and spreadsheet logging, configured with friendly forms (never raw JSON), each with data-egress transparency. - **AI-assisted setup** — describe your business (or paste a URL) and AI drafts the whole agent; refine it in plain English. - **Knowledge base** — ground answers in your FAQs, docs, and sources, kept current and multilingual. - **Voice and chat** — one agent serves phone calls and chat from the same definition. - **Smart routing and guardrails** — route by intent to the right person; deterministic guardrails control exactly what the agent can do and say. - **Multilingual** — 30+ languages with automatic detection and code-switching mid-conversation. - **Observe** — see every conversation, sentiment, topics, and what callers ask for. - **Integrations** — Google Calendar and Google Sheets today; connect other tools with secure OAuth or webhooks. ## Industry Use Cases Flowyte is used across multiple industries (hub: https://www.flowyte.com/industries): - **Healthcare**: https://www.flowyte.com/industries/healthcare — patient questions, intake capture, after-hours triage - **Real Estate**: https://www.flowyte.com/industries/real-estate — inbound lead qualification, property questions, agent routing - **Legal Services**: https://www.flowyte.com/industries/legal — client screening, consultation booking, urgent-matter routing - **Restaurants**: https://www.flowyte.com/industries/restaurants — reservation and catering requests, menu and hours info, routing - **Automotive**: https://www.flowyte.com/industries/automotive — service booking, sales lead capture, service/sales routing - **Franchise**: https://www.flowyte.com/industries/franchise — brand answers on one number, routing to the nearest location - **HVAC**: https://www.flowyte.com/industries/hvac — 24/7 emergency capture, job booking, warm-transfer of true emergencies - **Plumbing**: https://www.flowyte.com/industries/plumbing — 24/7 emergency capture, job qualification, on-call dispatch - **Property Management**: https://www.flowyte.com/industries/property-management — after-hours maintenance triage, request logging, viewing scheduling, warm-transfer of true emergencies - **Dental**: https://www.flowyte.com/industries/dental — appointment booking and rescheduling, insurance-acceptance answers, after-hours emergency routing - **Insurance**: https://www.flowyte.com/industries/insurance — first-notice-of-loss capture, quote-request qualification, routing to the right agent ## RingCentral Integration Flowyte also offers a legacy RingCentral call routing integration with Google Sheets, routing rules, and team availability workflows. - RingCentral Integration: https://www.flowyte.com/integrations/ringcentral ## Pricing Credits-based: 1 credit = $0.01, one balance across voice, chat, phone numbers, and transfers. - Pay-as-you-go: $0/month, no included credits. Voice $0.11/min, chat $0.25/conversation. - Starter: $49/month, 5,000 included credits. Voice $0.10/min, chat $0.20/conversation. - Growth: $299/month, 30,000 included credits. Voice $0.09/min, chat $0.16/conversation. - Scale: $999/month, 100,000 included credits. Voice $0.08/min, chat $0.12/conversation. - Enterprise: custom pricing and volume. - Phone numbers: 200 credits ($2) per number per month. - Call transfers: 3 credits ($0.03) per forwarded minute while the forwarded call is connected. AI voice billing stops at handoff. Inbound toll-free traffic adds 2 credits ($0.02) per minute to the plan voice rate. - Included credits refill each cycle and are spent first; purchased top-ups roll over. Minimum top-up $10; auto-reload available. Free credits on signup. ## API Flowyte is API-first. Everything the dashboard does — creating an agent, adding knowledge and Skills, publishing, and testing — is also available through the public REST API at /api/v1. Authentication uses scoped API keys sent as a bearer token (Authorization: Bearer YOUR_FLOWYTE_API_KEY); keys are minted in the dashboard with granular scopes (for example: read agents, manage agents, manage knowledge, manage skills), and Test keys are isolated from live traffic and billing. Webhooks are supported for event notifications. - API tutorial (written + video walkthrough): https://www.flowyte.com/learn/use-flowyte-api-ai-phone-agents ## Contact - Website: https://www.flowyte.com - Documentation: https://docs.flowyte.com - Email: sales@flowyte.com - Support: support@flowyte.com