# Flowyte

> Flowyte is the AI agent studio for phone and chat. Describe your business and AI drafts an AI agent you shape with a persona, goals, guardrails, and Skills — then it answers calls and chats, resolves what it can (booking, lookups, FAQs, routing), and shows you exactly what data leaves your system.

> Full long-form reference for AI assistants (definitions, pricing, capabilities, and FAQs composed from across the site): https://www.flowyte.com/llms-full.txt

## Website

- Homepage: https://www.flowyte.com
- Features: https://www.flowyte.com/features
- Pricing: https://www.flowyte.com/pricing
- Contact: https://www.flowyte.com/contact
- Book Demo: https://www.flowyte.com/demo
- Full AI reference: https://www.flowyte.com/llms-full.txt

## Solutions

- AI Receptionist for Small Business: https://www.flowyte.com/ai-receptionist-for-small-business — a 24/7 AI receptionist that answers every call, books appointments, and routes callers, from $0.11 per minute with free credits and no credit card to start.
- AI Answering Service: https://www.flowyte.com/ai-answering-service — an AI answering service that picks up around the clock (including after hours), resolves routine calls, and captures the rest, priced per minute instead of per month.
- Virtual Receptionist: https://www.flowyte.com/virtual-receptionist — how an AI virtual receptionist compares with human virtual receptionist services on cost, availability, languages, and judgment; answers instantly 24/7 from $0.11 per minute.
- After Hours Answering Service: https://www.flowyte.com/after-hours-answering-service — 24/7 after-hours call answering that books jobs on Google Calendar, captures structured messages, and warm-transfers true emergencies to your on-call person. Modifier hub for the trade cells below.
- HVAC After-Hours Answering Service: https://www.flowyte.com/after-hours-answering-service/hvac — answers the 2am no-heat call, triages by your rules, books diagnostics, and warm-transfers true emergencies to your on-call tech, from $0.11 per minute.
- After-Hours Plumbing Answering Service: https://www.flowyte.com/after-hours-answering-service/plumbing — catches the midnight burst-pipe call, qualifies the emergency, and dispatches your on-call plumber with the address and shutoff status in hand, from $0.11 per minute.
- After-Hours Property Management Answering Service: https://www.flowyte.com/after-hours-answering-service/property-management — triages the 2am maintenance emergency, logs requests to the unit, books viewings, and warm-transfers emergencies to your on-call manager, from $0.11 per minute.
- Emergency Answering Service: https://www.flowyte.com/emergency-answering-service — a 24/7 emergency answering service that recognizes the call that cannot wait and warm-transfers it to your on-call person immediately, by rules you write, at any hour with no emergency surcharge, from $0.11 per minute.
- Bilingual Answering Service: https://www.flowyte.com/bilingual-answering-service — a bilingual and Spanish answering service that answers callers in 30+ languages on one number, with automatic language detection and mid-call code-switching (no "press 2 for Spanish") and a distinct voice per language, from $0.11 per minute with multilingual included.
- Best AI Receptionist Services (2026): https://www.flowyte.com/best-ai-receptionist — an honest, criteria-first roundup of the best AI answering services for small business, with a ranked shortlist (Flowyte, Smith.ai, Ruby, Rosie, Goodcall, My AI Front Desk, Retell, Vapi, Bland, Synthflow), real pricing verified against each vendor's live page, and who each is best for.
- Appointment Scheduling: https://www.flowyte.com/use-cases/appointment-scheduling — an AI agent that books, reschedules, and confirms appointments on Google Calendar during and after hours, capturing the details you need and warm-transferring the calls that need a person.
- After-Hours Coverage: https://www.flowyte.com/use-cases/after-hours — the use-case view of round-the-clock coverage: the agent answers nights, weekends, and holidays at the same per-minute rate, books what can wait, and escalates what cannot.
- Lead Qualification: https://www.flowyte.com/use-cases/lead-qualification — the agent qualifies inbound callers against the criteria you set, captures the answers as structured fields, and routes or warm-transfers the ones worth your time.

## Comparisons

Honest, credit-where-it's-due comparison pages. Every competitor figure is verified against the vendor's own live pricing page (fetched July 2026); anything unpublished is written as "see their pricing page," never guessed. Comparison hub (indexes every page below): https://www.flowyte.com/compare

- AI Receptionist Cost Comparison: https://www.flowyte.com/compare/pricing — how AI receptionist pricing really works across flat-rate, human, and usage-based providers, with a worked cost formula. Flowyte is $0.11/min all-in pay-as-you-go.
- Retell AI Pricing Explained: https://www.flowyte.com/compare/retell-ai-pricing — what Retell's assembled per-minute stack (infrastructure + voice + model + telephony) actually costs, and how Flowyte's all-in $0.11/min compares.
- Bland AI Pricing Explained: https://www.flowyte.com/compare/bland-ai-pricing — Bland's all-in per-minute talk rate plus its tiered monthly platform fee, and how Flowyte's $0/mo entry compares.
- Vapi Pricing Explained: https://www.flowyte.com/compare/vapi-pricing — what Vapi's $0.05/min hosting fee covers, the pass-through model costs it doesn't, and how Flowyte's all-in $0.11/min compares.
- Retell AI Alternative: https://www.flowyte.com/compare/retell-alternative — Retell is an excellent developer platform for assembling a voice stack; Flowyte ships the whole agent studio at one all-in rate, nothing to assemble.
- Vapi Alternative: https://www.flowyte.com/compare/vapi-alternative — Vapi is a powerful build-it-yourself platform; Flowyte ships the whole agent studio at one all-in rate, no provider keys to bring or pass-through bills to reconcile.
- Bland Alternative: https://www.flowyte.com/compare/bland-alternative — Bland is a strong developer voice platform; Flowyte is API-first too but ships the agent studio, with no monthly platform fee.
- Smith.ai Alternative: https://www.flowyte.com/compare/smith-ai-alternative — Smith.ai staffs live human receptionists; Flowyte answers with AI and warm-transfers callers to your own team, priced per minute.
- Rosie Alternative: https://www.flowyte.com/compare/rosie-alternative — Rosie is a genuinely good SMB answering service with flat tiers; Flowyte bills transparent per-minute with no monthly minute caps and connects your database.
- Ruby Receptionist Alternative: https://www.flowyte.com/compare/ruby-alternative — Ruby is a premium human-receptionist service; Flowyte answers with AI 24/7 at $0.11/min and warm-transfers to your own team when a caller needs a person.
- Goodcall Alternative: https://www.flowyte.com/compare/goodcall-alternative — Goodcall's flat per-agent pricing suits steady volume; Flowyte bills per use with a describe-to-build studio for phone and chat.
- My AI Front Desk Alternative: https://www.flowyte.com/compare/my-ai-front-desk-alternative — My AI Front Desk is a low-cost multi-channel starter; Flowyte puts voice on every plan from $0.11/min with no tier gate.
- Synthflow Alternative: https://www.flowyte.com/compare/synthflow-alternative — Synthflow moved upmarket to enterprise-only annual contracts; Flowyte is self-serve and API-first, starting at $0/mo.

Head-to-head "Flowyte vs" pages and neutral competitor-vs-competitor pages:

- Flowyte vs Smith.ai: https://www.flowyte.com/compare/flowyte-vs-smith-ai
- Flowyte vs Ruby: https://www.flowyte.com/compare/flowyte-vs-ruby
- Flowyte vs Synthflow: https://www.flowyte.com/compare/flowyte-vs-synthflow
- Flowyte vs Goodcall: https://www.flowyte.com/compare/flowyte-vs-goodcall
- Flowyte vs Rosie: https://www.flowyte.com/compare/flowyte-vs-rosie
- Retell AI vs Vapi: https://www.flowyte.com/compare/retell-ai-vs-vapi
- Vapi vs Bland AI: https://www.flowyte.com/compare/vapi-vs-bland-ai
- Retell AI vs Bland AI: https://www.flowyte.com/compare/retell-ai-vs-bland-ai

## Videos

Product walkthrough videos. Every one has a full written transcript on its page; most also carry chapters and captions:

- After-hours emergency call handling (triage, on-call routing, and warm transfer on a real plumbing agent): https://www.flowyte.com/learn/after-hours-emergency-call-handling
- Answering service cost explainer (three pricing models on a live calculator; credits-based AI about $0.33 a call, $35.00 all-in at 100 three-minute calls): https://www.flowyte.com/learn/answering-service-cost
- AI receptionist vs human receptionist (cost, coverage, judgment, and the warm-transfer hybrid): https://www.flowyte.com/learn/ai-receptionist-vs-human-receptionist
- Plumbing answering service in action (a day and a night of calls — quote, book, capture the lead, route the 2 a.m. emergency): https://www.flowyte.com/learn/plumbing-answering-service
- HVAC answering service in action (a daytime tune-up booked, an after-hours gas-smell call routed to the on-call tech): https://www.flowyte.com/learn/hvac-answering-service
- Real estate answering service in action (a day and a night of buyer calls — answer the listing, book the showing, hold the guardrails on price and commission, capture the lead, and warm-transfer the after-hours hot buyer): https://www.flowyte.com/learn/real-estate-answering-service
- Observe walkthrough (analyze every call your AI agent handles): https://www.flowyte.com/features/observe — full deep-dive at https://www.flowyte.com/learn/analyze-your-ai-agent-calls
- Inbound SMS walkthrough (set up texting for your AI agent): https://www.flowyte.com/learn/set-up-sms-for-your-ai-agent
- Let an AI assistant build your phone agent over MCP: https://www.flowyte.com/learn/let-an-ai-assistant-build-your-phone-agent — an AI coding assistant (Claude Code or any MCP client) mints a scoped key, reuses your existing voices, skills, and integrations, builds a voice agent in your tenant, and stops at a human-approved publish gate; chapters, captions, and transcript.
- Machine-readable video index: https://www.flowyte.com/video-sitemap.xml

## Documentation

Full documentation is available at: https://docs.flowyte.com

## Quick Links

- Quickstart: https://docs.flowyte.com/quickstart
- Voice & Languages: https://docs.flowyte.com/concepts/languages-and-voice
- For AI Agents: https://docs.flowyte.com/get-started/for-ai-agents
- Documentation Home: https://docs.flowyte.com

## Guides & Tutorials

The Flowyte Learning Center at https://www.flowyte.com/learn publishes step-by-step tutorials with video walkthroughs:

- Build an Agentic AI Phone Agent with Flowyte: https://www.flowyte.com/learn/build-agentic-ai-phone-agent-flowyte — describe your phone agent in plain English, then review, customize, test, and launch it. A no-code, step-by-step guide.
- Give Your AI Phone Agent Skills with Flowyte: https://www.flowyte.com/learn/build-ai-phone-agent-skills-flowyte — add Skills so your agent can collect details, send an email or text, transfer calls, or look up records, all configured in plain English.
- How to Use the Flowyte API to Build AI Phone Agents: https://www.flowyte.com/learn/use-flowyte-api-ai-phone-agents — create, configure, publish, and test an AI phone agent over the API with a scoped key, or let an AI coding agent do it for you.
- How to Build an AI Voice Agent in 6 Steps: https://www.flowyte.com/learn/how-to-build-an-ai-voice-agent — build an AI voice agent in six steps: describe it, review the draft, add knowledge and Skills, test it, then publish with a pre-flight report.
- What Is an AI Phone Number?: https://www.flowyte.com/learn/ai-phone-number — an AI phone number is a real phone line answered by an AI agent; how to get one for $2 a month, what calls cost at $0.11 a minute, and what it can do.
- What Is IVR (Interactive Voice Response)?: https://www.flowyte.com/learn/what-is-ivr — a plain-English guide to IVR: how the automated phone menu answers and routes calls, its history, and where AI voice agents fit now.
- What Is Call Screening?: https://www.flowyte.com/learn/what-is-call-screening — how human, carrier, and AI call screening work, and how AI screening qualifies and routes callers before you answer.
- 15 Professional Business Voicemail Greeting Examples: https://www.flowyte.com/learn/business-voicemail-greeting-examples — 15 copy-and-paste business voicemail greeting scripts grouped by use case, plus a way to stop sending callers to voicemail at all.
- Connect Your AI Agent to Your Database: https://www.flowyte.com/learn/connect-ai-agent-to-your-database — connect your own Postgres or MySQL and the agent answers from your live records on a call — order status, balances, appointments — using a least-privilege user, scoped tables, and frozen, approved queries. No code.
- Connect an AI Agent to Flowyte over MCP: https://www.flowyte.com/learn/flowyte-mcp-server — connect Claude Code or any MCP client to the Flowyte MCP server (mcp.flowyte.com) and let it inspect and configure your agents over the Model Context Protocol, using a scoped key on the same /api/v1. Full guide and tool catalog.
- Connect HubSpot to Your AI Phone Agent: https://www.flowyte.com/learn/connect-your-ai-agent-to-hubspot — connect HubSpot with a two-minute OAuth handshake so the agent recognizes returning callers, looks up contacts, companies, tickets, and deals mid-call, creates records once the caller confirms, and logs the interaction to the HubSpot timeline.

## How Flowyte works

Flowyte is an agent you author, mostly by describing it — not a canvas you wire by hand.

1. **Describe your business.** AI drafts the agent's persona, goals, opening line, and guardrails.
2. **Shape it in plain English.** Edit anything by asking — "add Spanish," "never quote prices," "sound warmer."
3. **Give it Skills.** Add booking, lookups, FAQ answers, transfers, and notifications with guided forms — and see exactly what caller data each Skill sends out.
4. **Connect and publish.** Connect Google Calendar, Google Sheets, and HubSpot, choose voice and/or chat, then publish a versioned agent that goes live on your number.

## Capabilities

- **AI agents** — one agent with a shared persona, goals, never-do guardrails, greeting, and tone.
- **Skills with guided forms** — booking, record lookups, transfers, email, knowledge answers, and spreadsheet logging, configured with friendly forms (never raw JSON), each with data-egress transparency.
- **AI-assisted setup** — describe your business (or paste a URL) and AI drafts the whole agent; refine it in plain English.
- **Knowledge base** — ground answers in your FAQs, docs, and sources, kept current and multilingual.
- **Voice and chat** — one agent serves phone calls and chat from the same definition.
- **Smart routing and guardrails** — route by intent to the right person; deterministic guardrails control exactly what the agent can do and say.
- **Multilingual** — 30+ languages with automatic detection and code-switching mid-conversation.
- **Observe** — see every conversation, sentiment, topics, and what callers ask for.
- **Integrations** — Google Calendar, Google Sheets, and HubSpot today; connect other tools with secure OAuth or webhooks.

## Platform Features

Feature hub: https://www.flowyte.com/features

- Agent Studio: https://www.flowyte.com/features/agent-studio — describe your business and AI drafts the agent (persona, goals, opening line, guardrails); shape it in plain English.
- Skills: https://www.flowyte.com/features/skills — booking, record lookups, transfers, email/text notifications, knowledge answers, and spreadsheet logging, added with guided forms and per-Skill data-egress transparency.
- Guardrails: https://www.flowyte.com/features/guardrails — deterministic never-do rules the agent cannot break, reviewed before every publish.
- Observe: https://www.flowyte.com/features/observe — every conversation, sentiment and topics, the questions the agent could not answer, and a Receipt for every call.
- Voice: https://www.flowyte.com/features/voice — natural turn-taking, say-or-press keypad entry, HD voice, and 30+ languages on a real phone line.
- Deploy: https://www.flowyte.com/features/deploy — dedicated numbers, website chat, and versioned publishing with a pre-publish report and one-click rollback.
- API & Developers: https://www.flowyte.com/features/api — everything the dashboard does over the same public REST /api/v1, with scoped keys and signed webhooks.
- IVR Replacement: https://www.flowyte.com/features/ivr-builder — retire the phone tree: an agent that understands what callers say and routes by intent, no menus.

## Industry Use Cases

Flowyte is used across multiple industries (hub: https://www.flowyte.com/industries):

- **Healthcare**: https://www.flowyte.com/industries/healthcare — patient questions, intake capture, after-hours triage
- **Real Estate**: https://www.flowyte.com/industries/real-estate — inbound lead qualification, property questions, agent routing
- **Legal Services**: https://www.flowyte.com/industries/legal — client screening, consultation booking, urgent-matter routing
- **Restaurants**: https://www.flowyte.com/industries/restaurants — reservation and catering requests, menu and hours info, routing
- **Automotive**: https://www.flowyte.com/industries/automotive — service booking, sales lead capture, service/sales routing
- **Franchise**: https://www.flowyte.com/industries/franchise — brand answers on one number, routing to the nearest location
- **HVAC**: https://www.flowyte.com/industries/hvac — 24/7 emergency capture, job booking, warm-transfer of true emergencies
- **Plumbing**: https://www.flowyte.com/industries/plumbing — 24/7 emergency capture, job qualification, on-call dispatch
- **Property Management**: https://www.flowyte.com/industries/property-management — after-hours maintenance triage, request logging, viewing scheduling, warm-transfer of true emergencies
- **Dental**: https://www.flowyte.com/industries/dental — appointment booking and rescheduling, insurance-acceptance answers, after-hours emergency routing
- **Insurance**: https://www.flowyte.com/industries/insurance — first-notice-of-loss capture, quote-request qualification, routing to the right agent

## Integrations

- HubSpot: https://www.flowyte.com/integrations/hubspot — connect HubSpot with a secure OAuth handshake and the agent recognizes returning callers by their number, looks up contacts, companies, tickets, and deals mid-call, and creates records once the caller confirms. Interaction logging writes each call or chat to the HubSpot timeline and is configurable per agent (Off, Summary, or Summary + transcript) and off by default. Setup guide: https://www.flowyte.com/learn/connect-your-ai-agent-to-hubspot
- Google Calendar and Google Sheets: booking, rescheduling, and structured logging, configured with guided forms.
- Everything else: connect other tools with secure OAuth or webhooks.

## RingCentral Integration

Flowyte also offers a legacy RingCentral call routing integration with Google Sheets, routing rules, and team availability workflows.

- RingCentral Integration: https://www.flowyte.com/integrations/ringcentral

## Pricing

Credits-based: 1 credit = $0.01, one balance across voice, chat, SMS, phone numbers, and transfers.

- Pay-as-you-go: $0/month, no included credits. Voice $0.11/min, chat $0.25/conversation.
- Starter: $49/month, 5,000 included credits. Voice $0.10/min, chat $0.20/conversation.
- Growth: $299/month, 30,000 included credits. Voice $0.09/min, chat $0.16/conversation.
- Scale: $999/month, 100,000 included credits. Voice $0.08/min, chat $0.12/conversation.
- Enterprise: custom pricing and volume.
- SMS: per message segment — $0.04 pay-as-you-go, $0.03 Starter, $0.03 Growth, $0.02 Scale.
- Phone numbers: 200 credits ($2) per number per month.
- Call transfers: 3 credits ($0.03) per forwarded minute while the forwarded call is connected. AI voice billing stops at handoff. Inbound toll-free traffic adds 2 credits ($0.02) per minute to the plan voice rate.
- Included credits refill each cycle and are spent first; purchased top-ups roll over. Minimum top-up $10; auto-reload available. Free credits on signup.

## API

Flowyte is API-first. Everything the dashboard does — creating an agent, adding knowledge and Skills, publishing, and testing — is also available through the public REST API at /api/v1. Authentication uses scoped API keys sent as a bearer token (Authorization: Bearer YOUR_FLOWYTE_API_KEY); keys are minted in the dashboard with granular scopes (for example: read agents, manage agents, manage knowledge, manage skills), and Test keys are isolated from live traffic and billing. Webhooks are supported for event notifications. Flowyte also runs an MCP server (mcp.flowyte.com) so an AI agent such as Claude Code can inspect and configure your agents over the Model Context Protocol; each tool call is re-dispatched through the same /api/v1 carrying your scoped key, so the same scopes, rate limits, and audit apply.

- API tutorial (written + video walkthrough): https://www.flowyte.com/learn/use-flowyte-api-ai-phone-agents
- MCP server (connect an AI agent over the Model Context Protocol): https://www.flowyte.com/learn/flowyte-mcp-server

## Contact

- Website: https://www.flowyte.com
- Documentation: https://docs.flowyte.com
- Email: sales@flowyte.com
- Support: support@flowyte.com